Contact Us

Head Teacher - Mrs J Weatherall

For general enquiries, please contact:
Mrs J Serginson (Administrator)
Mrs B McLachlan (School Business Manager)

SENCo:
Miss R Coleman

Correspondence for the Chair of the Local Governing Committee should be sent to:

Mr A Graham,
c/o Holy Family RC Primary School,
Prior Street,
Darlington,
Co Durham,
DL3 9EN

Correspondence for the Chair of the Board of Directors should be sent to:

Mrs Y Coates,
c/o Bishop Hogarth Catholic Education Trust,
The Headlands,
Darlington,
Co Durham,
DL3 8RW

Contacting us regarding a complaint

Please note, if you have any concerns, or wish to make a complaint, the following protocols must be followed:

• Firstly, contact the appropriate school staff directly to allow for matters to be solved informally. 
• If a complaint remains unresolved, a stage 2 formal complaint must be set out in writing and sent to the Headteacher or Chair of the Local Governing Committee as appropriate. From here, a formal investigation will be underway. Once an investigation is complete you will be made aware of the outcomes and how the issue will be resolved. 
•  If you remain dissatisfied, you may request that your complaint be heard by the complaints appeal panel. 

If you have a complaint or concern relating to trees, kindly refer to the guidance before making contact.